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We're here to make your shopping experience a breeze. Before you reach out, check out these common questions – the answer might be right here:


Frequently Asked Questions

  • Q: When will I get my tracking number?
    • A: Your tracking number usually arrives within 1-2 business days after your order ships.
  • Q2: Why isn't my tracking number working yet?
    • A2: Tracking numbers can take up to 5 days to activate. If it's been longer, reach out and we'll look into it for you.
  • Q3: How long does delivery take?
    • A3: Delivery times vary! Check the product page for estimated shipping times. Most orders arrive within 4-10 days.
  • Q4: What's your return/exchange policy?
    • A4: We want you to love your purchase! If you're not completely satisfied, we offer hassle-free returns for a full refund.

Didn't Find Your Answer?

No worries! We're just a click away. You can contact our friendly customer support team through the following channels:
  • Email: contact@awakeninnovations.com
  • Live Chat
  • Use the form below
We typically respond within 24 hours on weekdays.
We're here to help, so don't hesitate to ask!