Effortless Mealtime Management for Your Furry Friends
- Smart App Control: Take charge of your pet's feeding schedule from anywhere using the Smartlife app (iOS and Android). Set up to 10 meals per day with customizable portions (0.21-0.28oz per serving) or dispense food on demand.
- Ideal for Multi-Pet Homes: Generous 4L capacity holds about 2kg of dry food, enough for approximately 20 days. Dual bowls ensure both your pets eat at the same time, preventing food fights.
- Peace of Mind: Receive notifications on your phone when food is running low or if the WiFi connection is lost. Review feeding logs to confirm your pet's meal plan is on track. Share access with family members for convenient monitoring.
- Prioritize Your Pet's Well-being: A built-in desiccant bag maintains food freshness and crispness. 304 stainless steel bowls promote hygiene and minimize chin acne.
- Uninterrupted Power: Runs on both a USB adapter and 4 AA batteries (not included). Seamlessly switches to battery power during outages, ensuring consistent feeding.
- Hassle-Free Cleaning: Disassemble the feeder in seconds with a simple twist. Bowls, impeller, and food container are all detachable for easy washing.
Let this smart cat feeder simplify your life and keep your pets happy and well-fed, whether you're at home or away!
30-DAY MONEY BACK GUARANTEE!
Love It or Your Money Back!
We're all about happy pets and happy people! That's why we offer a no-hassle, 30-day money-back guarantee on every order.
Not totally thrilled with your purchase? No worries! Just drop us a line at info@awakeninnovations.com and we'll make it right.
Shipping Times & Processing
We want to make sure you get your order as quickly and smoothly as possible. Here's what you need to know about our shipping process.
Each order is processed the same day, so you will receive the code to track your order, which will take 3 -10 business days to be delivered.
Orders are typically processed within the same day (excluding weekends and holidays). You'll receive an email notification once your order has been processed and is ready to ship.
Delivery times vary depending on your location and the shipping method you choose. Please note that these are estimated delivery times. Actual delivery times may vary depending on unforeseen circumstances such as weather delays or carrier issues.
Free Shipping
We offer free standard shipping on all orders over $99.00 (after any applicable discounts). This offer is valid for shipping addresses within the United States only.
Order Tracking
Tracking Number: Once your order has shipped, you'll receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your package by visiting the carrier's website or by clicking on the tracking link provided in the email.
Shipping Destinations
We currently ship only within United States only. We apologize for any inconvenience this may cause.
Questions or Concerns?
If you have any questions about shipping or your order, please feel free to contact our customer support team. We're happy to help!
General Questions
- Are your products cruelty-free? Absolutely! We never test on animals, and our products are made without any animal-derived ingredients.
- What materials do you use? We prioritize sustainable, recycled, and non-toxic materials whenever possible. You can find specific information on each product page.
- What is your return policy? We offer a 30 day return policy for all products. If you're not completely satisfied, we'll gladly provide a full refund or exchange.
- How can I contact customer support? You can reach our friendly customer support team through info@awakeninnovations.com. We typically respond within 24 hours on weekdays.
Product-Specific Questions
- What makes your products different from other pet brands? Our products are designed with a focus on innovation, sustainability, and animal welfare. We prioritize durable materials, eco-friendly practices, and cruelty-free manufacturing.
- Are your products safe for my pet? Yes, all our products undergo rigorous testing to ensure they are safe for pets. We also prioritize non-toxic and hypoallergenic materials.
- Where are your products manufactured? Our products are manufactured in US, Europe, & China. We partner with facilities that adhere to strict ethical and environmental standards.
Shipping Questions
- How long does shipping take? Shipping times vary depending on your location and the product ordered. Most orders are processed within the same business day and delivered within 4-10 days.
- Do you offer free shipping? We offer free shipping on orders over $99.00.
- Can I track my order? Yes, you'll receive a tracking number once your order has shipped. You can use this number to track the progress of your delivery.
- Do you ship internationally? No, Currently we do not offer international shipping.
Sustainability & Ethics Questions
- What does it mean that your products are eco-friendly? We strive to minimize our environmental impact by using recycled materials, reducing packaging waste, and choosing sustainable manufacturing processes.
- Are your products made from recycled materials? Many of our products are made with recycled materials, and we're always looking for new ways to incorporate sustainable materials into our designs.
- How do you ensure your products are cruelty-free? We never test on animals, and we partner with suppliers who share our commitment to animal welfare. Our products are also made without any animal-derived ingredients.
Additional FAQs
- Do you offer discounts or promotions? Yes, we often run special promotions and discounts. Be sure to sign up for our newsletter to stay updated on the latest deals.
- How can I stay updated on new products and company news? Follow us on social media or subscribe to our newsletter for the latest updates.
- Can I sell your products in my store? Yes, we offer wholesale options for retailers who are interested in carrying our products. Please contact us for more information.
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